OHT London: The patient’s voice is the most important voice in healthtech

These gatherings spotlight the people, products, processes, and systems that make healthtech more inclusive, accessible, and effective for everyone.

Whether you’re a seasoned expert, a curious newcomer, or somewhere in between, come along for a relaxed morning of inspiring conversations, brilliant ideas, and community connections - plus plenty of coffee and light breakfast.

In healthtech, we hear a lot about the importance of patient-centricity in product and service design. But is that always true in practice? How do we balance lived experience against clinical rigor, rigorous regulation, and the cold hard reality of commercial scalability? Can a product be too patient-focused if it fails to meet the needs of the clinicians or the organisation paying the bills? Join One HealthTech London at Hale House for a provocative breakfast panel discussion on this very topic. We’ll be debating the friction points of inclusive design and asking the tough questions:

- Where does the patient's voice sit compared to the clinician’s expertise?

- Is building for everyone from Day 1 a moral necessity or a startup’s path to burnout?

- What happens when what the patient wants clashes with what the regulator requires?

The Schedule

- 08:00 - 08:30: Networking & Breakfast

- 08:00 - 08:40: Icebreaker Game

- 08:40 - 09:30: Moderated Panel & Audience Q&A

- 09:30 - 10:00: Networking & Discussion

Breda Spillane Breda is a systemic innovator in mental health, with a career dedicated to designing fairer, smarter, and more human-centred services. She has pioneered award-winning programmes across the NHS, local authorities and VCSE partners, ranging from culturally adapted talking therapies, digital platforms for people severely affected by mental illness, and personal health budgets that empower recovery. Her work has reduced inequalities, improved outcomes, and influenced national NHS policy and guidance.

A big thank you our hosts, the Harley Street Health District, and Hale House – the district’s new home for HealthTech innovators for helping make this event series possible.